Western North Carolina
Managed IT, networks and WiFi, security cameras, and access control for small businesses across Western North Carolina. You get one person who knows your building, your equipment, and what you’ve already tried.
Aaron Caudle · Hendersonville, NC
Cameras, cabling, and network gear are physical. Some problems only get solved by standing in the room with the equipment.
You won’t get handed round a ticket queue to whoever is free. You deal with the person who scoped the work and remembers why it was built that way.
I’ve spent years on the other side of these jobs, managing installers, quotes, and contracts. The scope gets read closely and the date gets held to.
Services
Monitoring, patching, backup checks, and someone to call when something breaks. Most of it is dull maintenance nobody notices, which is rather the point.
Wired and wireless builds sized for the building you have, including the firewall and internet edge. A survey up front is what keeps dead zones from turning up after the install.
IP camera systems specified, installed, and configured so they still work in six months. The recorder gets sized for the number of days of footage you need, and remote viewing gets set up so it doesn’t need a support call every month.
Door access and electronic lock systems, from specifying the hardware through install coordination and credential setup. Managing vendor installs is a large part of my background.
Email, file storage, identity, and the licensing decisions behind them. Done properly, adding or removing a staff account takes two minutes. Done badly, you end up with a tenant nobody wants to touch.
Office moves, hardware refreshes, and system migrations, scoped and scheduled so the business keeps working while the work happens. Somebody has to sequence it and chase the vendors.
Cameras, specifically
Rarely the cameras themselves. It’s the parts nobody asks about at quoting time. Whether the recorder holds enough days of footage to be useful when you finally need it. Whether the placement survives leaf cover in summer and headlight glare at night. Whether remote viewing still works six months after the installer left.
I answer those questions before quoting. And I’ll tell you when four cameras in the right places beat the eight-camera package.
Service area
Based in Hendersonville, covering Western North Carolina and the nearby Upstate South Carolina line. Close enough that driving out to you is a normal part of the job.
Questions
Aaron Caudle. The same person scopes the work, does it, and answers the phone afterward.
Hendersonville, Asheville, Brevard, Waynesville, Black Mountain, Fletcher and Arden, Flat Rock, and the nearby Upstate South Carolina line.
Both, along with door access and electronic locks. That work usually gets split between an IT company and a separate low-voltage installer, and the seams between them are where things go wrong.
Either one. Office moves, hardware refreshes, and camera installs are quoted as projects. Ongoing monitoring and support is separate work you can add or leave.
Where it makes sense, yes. Part of the first walkthrough is sorting out what is worth keeping from what is costing you more in downtime than it would cost to replace.
Both, and the on-site half matters. Cameras, cabling, and network gear are physical, so some problems only get solved in the room.
Call (828) 490-7720 or email aaron@wncit.pro and describe the situation. If it is a camera or network job, the next step is usually a site walk.
A camera system to quote, a network that keeps dropping, support you’ve been meaning to sort out. Describe the situation and I’ll tell you what it takes to fix.